Recurring Charges On Your Bill

911 FUND is requested by the county or other jurisdiction to purchase or update their 911 services and is distributed to the proper entity.

LOCAL ACCESS is dial tone within a local service area.

TELECOMM RELAY SURCHARGE is collected to aid hearing and speech-impaired persons connect via the telephone with non-impaired persons. The Nebraska Unicameral requested this fund in the 1990 legislative session and funds are remitted to the Nebraska Public Service Commission (PSC).

7-1-1 is not an emergency number
Some people might assume it is ok to call 7-1-1 for emergencies. The 7-1-1 Nebraska Relay number is for relay service calls only. The Americans with Disabilities Act (ADA) requires that 911 centers be prepared to handle emergency calls from people who use the text telephone. Nebraska Relay will make every effort to assist a person during an emergency but cannot serve in the same functions as 911 centers. Nebraska Relay does not assume responsibility for handling emergency calls. For more information please call 1-888-343-8014.

SUBSCRIBER LINE CHARGE requires customers to pay a larger portion of the cost of the local Interstate Toll loop and is mandated by the Federal Communications Commission (FCC).

NEBRASKA UNIVERSAL SERVICE FUND was set up by the Nebraska Public Service Commission (PSC) to help offset the cost of providing local telephone service in areas of Nebraska that are costly to serve. The surcharge applies to all customers excluding Nebraska Telephone Assistance (low income) customers. It is used to reimburse all local telephone companies the difference between what they actually charge and the cost of providing that service. The funds are sent to the State Treasurer for distribution.

SERVICE ASSURANCE PLANS are optional repair plans offered for your residential or business inside wiring, Internet and satellite equipment. They do NOT cover PBX or Key systems.

ALL OTHER MONTHLY RECURRING CHARGES are Great Plains Communications charges to provide additional services to the customer.

FEDERAL UNIVERSAL SERVICE FUND was developed by the Federal Communications Commission (FCC), as directed by Congress, to help promote telecommunications services nationwide. The funds help to provide support for educational resources for schools and libraries, allow telephone service discounts for low income families, offset the high cost of providing local service to rural areas and enable rural health care providers to link to urban medical centers. Currently, all telecommunications companies that provide service between states, including long distance companies, local telephone companies, wireless telephone companies, paging companies and payphone providers are required to contribute a percentage to the fund.