1. GENERAL REGULATIONS

Undertaking of the Company
The Company will provide access to Operator Services, as well as, provide Directory Assistance, Direct Dial Service, Toll-free 8XX Service, Conference Calling, and Calling Card Service between  points within the state of Nebraska continuously (24 hours per day, 7 days per week).

Payment of Charges / Late Payment Fee
Direct Dial Service, Toll-free 8XX Service, Calling Card Service, Conference Calling, and Directory Assistance charges will be billed in arrears and will appear on the customer's account statement.  Prompt payment, as detailed on the statement, shall be expected.              
If a bill is considered late or delinquent, a late fee will be assessed, calculated at 1.5 percent of the unpaid balance or $5.00, whichever is higher. The late payment fee will apply to unpaid balances of $5.01 or greater.

Cancellation for Cause
The Company, by written notice to the customer, may immediately cancel the application for or discontinue service to the customer without incurring liability for any of the following reasons:

• Nonpayment of any sum due to the Company for service more than 15 days beyond the due date;

• Use of service in a fraudulent or suspected fraudulent manner;

• A violation of or failure to comply with any regulation governing the furnishing of service; or

• an order of the court or other government authority having jurisdiction which prohibits the Company from providing service.

A. The Company shall determine the credit standing of an applicant for service using standard credit checking methods and by referring to information about the applicant’s prior telephone bill paying habits if the applicant has had service before or by referring to toll charges reasonably traced to the applicant but placed from the telephone of another if the applicant has not had service before.  The Company may request that the customer make a cash deposit if the customer’s credit history indicates that he/she is a credit risk.  The Company may also request a deposit from those customers with unknown credit.

B. The amount of deposit required shall be at the Company’s discretion.  An increase in the deposit amount may be requested if increased usage or the customer’s payment record warrants it.  The initial deposit shall be received in the Business Office before service will be established for the customer.

C. The Company shall pay interest on a deposit at the minimum rate established by the Commission.  Interest shall accrue following acceptance of the deposit, except that no interest need be paid on deposits held less than thirty (30) days.

D. In the case of residential service, the deposit and accrued interest shall be refunded upon request of the customer after twelve (12) consecutive months of payment by the bill due date and refunded automatically after twenty-four months of consecutive payment by the bill due date.  In the case of business service, the deposit shall be refunded after thirty-six (36) consecutive months of payment by the bill due date.  Deposits may be refunded sooner at the Company’s option.  The Company shall not be required to pay interest on a deposit for the period following ninety (90) days after disconnection of service, if during such period the Company has made a reasonable effort to refund the deposit.  Thereafter, an unclaimed deposit, plus accrued interest, shall be credited to an appropriate account.

E. After the disconnection of service and after all activity has ceased on the account(s), the Company will promptly and automatically refund the customer’s deposit plus accrued interest, or the balance, if any, in excess of the unpaid bills for service furnished by the Company.  When the customer’s deposit is applied to an unpaid bill, the Company shall render to the customer a statement showing the bill then due and unpaid, the amount of the deposit, together with the interest accrued thereon and the period covered thereby, and the balance due or remaining to the credit of the depositor.

F. A transfer of service from one premises to another within the service area of the Company shall not necessitate the requirement of a payment of a second deposit, unless a final bill has been issued at the first address and the credit standing of the customer would otherwise require it.

G. In cases of a residential household that is divided due to divorce or separation, the deposit will remain with the party named on the account prior to such divorce or separation, unless other arrangements are agreed to by both parties.

H. The Company will keep a record of each cash deposit until the deposit is refunded.  The record will show:

1. The name and current billing address of each depositor;

2. The amount and date of the deposit;

3. Each transaction concerning the deposit.

I. Credit limits may be established by the Company for new and existing customers based on credit history.  In the event the established credit limit is exceeded on an account, access to the Company’s service will be restricted where the facilities are available.  Customers attempting to access restricted services will be automatically routed to either a recorded announcement or a service representative for information regarding service restoral.

J. In the event a customer has not reached his/her initially established credit limit, but has become delinquent in his/her payments, the Company may place a restriction on continued use of the Company’s services until the customer is able to make satisfactory arrangements with the Company.  This restriction may be set lower than the customer’s initial credit limit due to his/her delinquent status.  In the event that access is restricted due to payment delinquencies, customers attempting to access the restricted services will be automatically routed to either a recorded announcement or a service representative for information regarding service restoral.

• Establishing their identity in the course of communication as often as necessary
• Establishing the identity of the person(s) with whom connection is made at the called customer line(s)
• Prompt payment for calls completed

Credit Allowances for Interruption
Customers who re-establish an intrastate Direct Dial call which has been involuntarily interrupted after the station has been reached may receive credit for the interrupted call, provided the Company is notified of the interruption.  Interruptions due to the failure of power, equipment, or systems not provided by   the Company will not receive credit allowances.

2. DIRECT DIAL SERVICE AND TOLL-FREE SERVICE

Terms and Conditions
A.  Direct Dial Service is generally offered twenty-four (24) hours a day, seven (7) days a week.
B.  Direct Dial Service is offered from originating locations within the state of Nebraska.  Calls may be placed to points within the state.
C.  This service is provided for use by the customer and  may be used by others, when so authorized by the customer, providing that all such usage shall be subject to the provisions of this catalog.
D.  Call timing begins when two-way communications are established.  Answer detection is based on standard answer supervision methods.  For billing purposes the minimum call duration is one minute.  Usage after the initial period is billed in sixty (60) second increments.
E.  Rates and Charges are listed in Section 7 of the Catalog.
F.  From time to time, the Company may offer special      promotions waiving the monthly rates or installation charges for certain features, services, or packages.

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3. CALLING CARD SERVICE

Description
Calling Cards may be assigned by the Company to enable users to bill intrastate telephone calls to their Company account.  This service may be accessed using the 8XX number printed on the card.

Terms and Conditions
A.  Calling Card Service is generally offered twenty-four (24) hours per day, seven (7) days a week.
B.  Because of potential unavailability of complete billing information to the Company, Calling Cards shall have a six month back billing period.
C.  Operator services are currently routed to other providers.
D.  Rates and charges are listed in Section 7 of this catalog.
E.  From time to time, the Company may offer special promotions waiving rates or charges for certain features, services, or packages.

4. OPERATOR SERVICE

Description
Operator services are currently routed to other providers for the following types of calls and services:

• Person to Person - Customer dialed “O-” call where the operator completes the call to a designated person or extension.

• Calling Card - Customer dialed “O-” call that will be billed to the caller’s calling card.  The call can be completed by the caller who enters his/her own credit card number or by the operator who enters the customer’s credit card number.

• Collect - Customer dialed “O-” call where the operator completes the call and arranges billing to the called telephone number.

Terms and Conditions
A.   Operator services are generally offered twenty-four (24) hours per day, seven (7) days a week.
B.   These services are provided for use by the customer and may be used by others, when so authorized by the customer, providing that all such usage shall be subject to the provisions of this catalog.

5. DIRECTORY ASSISTANCE SERVICE

Description
Directory Assistance Service, as made available by the  Company through this tariff, provides, upon customer initiated request from the Company’s territory, published and non-listed telephone numbers within the state of Nebraska.

Terms and Conditions
A.  Directory Assistance charges specified in this tariff apply when a customer initiates a call to Directory Assistance from the Company’s serving territory and requests a telephone number within Nebraska.
B.  Directory Assistance charges shall be billed to the customer on a per call basis.  A maximum of two listings may be requested per call.
C.   Rates and charges are listed in Section 7 of this catalog. D. Directory Assistance charges are not applicable to:

1.  Calls placed from residence telephones where a member of the customer’s household has been certified by a qualified authority as unable to use a directory or from the business telephone of a certified customer where other assistance is not available.  A qualified authority is defined as including doctors of medicine, optometrists, registered nurses, therapists, professional staffs of hospitals, institutions and public welfare agencies.  Certification of physical disability sufficiently severe to prevent reading or using conventional reading materials may also be made by professional librarians or by any person whose competence in this area is acceptable to the Librarian of Congress of the United States.  This exemption is limited to one-hundred (100) free calls a month.  Any exempted customer making more than 100 calls a month will be billed at the regular Directory Assistance rate.  The Directory Assistance provided under this exemption is for personal use only and may not be resold.

2. Calls placed to Directory Assistance by an operator in connection with operator-handled local and long distance calls.

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Description
Conference Calling Service enables users from several locations to take part in a conversation.Users dial in through a designated toll-free number and passcode.

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6. RATE APPLICATION

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7. RATE LIST

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