Voicemail Instructions

Voicemail Instructions

Please select your location for your voicemail access number.





Getting Started

  1. Call your Voicemail access number from the above list using a touch tone phone.
  2. Either:
    a. Press # if calling from the phone your voicemail is on,
    OR
    b. Enter your 10 digit telephone number if calling from a remote phone.
  3. Enter your password, followed by the # key. Your password will be a default code of “0000&” until you change it.
  4. Main Menu: Press 1 to retrieve message, or Press 9 for mailbox set up.

Mailbox Setup

From the Main Menu press 9, then:
Press 1 – To get greeting options.
Press 2 – To change password.
Press 3 – Enter your password, followed by the # key. Your password will be default code of “0000” until you change it.
Press 4 – To change auto login.
Press * – To return to main menu.

Press 1 – To listen to greeting.
Press 2 – To save the greeting.
Press 3 – To delete the greeting.
Press 4 – To re-record the greeting.
Press * – To return to mailbox setup.

Access Your Voicemail

From the phone subscribed to service:

  1. Dial xxx-7011
  2. If prompted, enter your password and then #.
    From a different phone:
    1. Dial xxx-7011
    2. Enter your 10-digit mailbox number
    3. Enter your password and then .

Record Your Greeting

  1. Access your voice mailbox.
  2. Press 9 for the mailbox setup menu.
  3. Press 1 for greeting options.
  4. Press 4 to record your greeting.
  5. Record your greeting and then press #.

Change Your Password

  1. Access your voice mailbox.
  2. Press 9 for the mailbox setup menu.
  3. Press 2 to change your password.
  4. Enter your new password and then press #.
  5. When prompted to verify the password, enter it again then press #.

Retrieve Messages

  1. Access your voice mailbox.
  2. Your first new message may play immediately. If not, press 1 to listen to your messages. You will hear the announcement “You have x new messages and x saved messages.”
  3. Press 1 to listen to new messages.
  4. Press 2 to listen to saved messages.

When Retrieving Messages, You Can:

  1. Press 1 Play the message again
  2. Press 2 Save the message and play the next
  3. Press 3 Delete the message and play the next
  4. Press 4 Save the message as new
  5. Press * To return to main menu

Using Voicemail to E-Mail

  1. Check your E-Mail as you normally would.
  2. When you get a voice mail message, you will receive an e-mail from ‘Great Plains Communicatons’ delivered right to your inbox. The message will have an attachment.
  3. Open the attachment and your media player will play the message.
  4. If desired, you can save the attachment.
  5. Follow the links in your message to save or delete the message from the Voicemail system.

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