TotalTech Features

For more information or to order, please call us at 1.888.723.4932.

Computer/PC

Free Diagnostics

You'll speak with a real technician who can help diagnose your problem. Our trained U.S.-based staff is available 24x7 to answer your questions and help you discern what is causing your computer woes. We'll gladly listen to your issues and troubleshoot, and we'll finish the call by recommending the right TotalTech service to suit your needs.

PRICE: FREE

Computer TuneUp

Perfom necessary clean-up to bring machine back to optimum performance

PRICE: $49.95

Virus + Spyware Removal

Remove infected files, processes and malicious programs; validate anti-virus/anti-spyware software is installed, up to date, and functioning properly

PRICE: $89.95

E-mail Support

Install and setup e-mail program; instruct on use and e-mail archiving/clean-up; trouble shoot e-mail difficulties

PRICE: $49.95

Green PC

Optimize PC to use lowest energy consumption; train on using least amount of paper and ink while printing

PRICE: $29.95

Software Install

Fully install and test desired software

PRICE: $39.95

Advanced Repair

Repair operating system error messages, peripheral device errors, software updates, operation system updates or general PC issues incuding browser problems; designed for repairs that take longer than 30 minutes for resolution

PRICE: $89.95

Simple Repair

Like advanced repair, but designed for repairs that take less than 30 minutes for resolution; upgradeable to Advanced Repair

PRICE: $39.95

Home Electronics

Gaming Console Connection

Connect gaming device to existing network; configure device to communicate with router; educate on use

PRICE: $39.95

Blu-ray Connection

Assist in connecting Blu-ray player to existing network; configure device to communicate with router; educate on use

PRICE: $39.95

Internet-Ready TV

Assist in connecting Internet-ready TV to existing network; configure TV to communicate with router; educate on use

PRICE: $39.95

Setup/Configuration of Gaming Blu-ray or Internet-Ready TV

Setup and configure up to three home electronic devices; provide instruction on hardware setup

PRICE: $49.95

Networking

Internet Router Configuration

Provide instruction on proper setup of router device; remotely connect to device and PC to ensure proper configuration and operation of router; configure one device to operate with the router

PRICE: $99.95

Additional Device Hookup

Provide configuration and testing of one additional network device to existing wired or wireless network

PRICE: $39.95

Mobile

Smart Phone Setup and Configuration

Assist in connecting device to PC; synch data with PC or previous device; setup and test one e-mail account; educate on use

PRICE: $49.95

Smart Phone Network Hookup

Configure and test smart phone device to existing network

PRICE: $39.95

PC Security

Virus and Spyware Removal

Remove infected files, processes and malicious programs; validate anti-virus/anti-spyware software is installed, up to date, and functioning properly

PRICE: $89.95

Security Software Install and Configuration

Install software and configure user settings for optimum performance; assist with proper operation of software; provide tips for safe internet browsing

PRICE: $49.95

PC Devices

MP3/Audio Setup and Synch

Install required software for operation of audio device; provide training on synching device

PRICE: $49.95

Printer Setup and Configuration

Assist in connecting printer hardware to network or PC; install necessary printer software or drivers; perform functionality tests

PRICE: $49.95

Camera and Consumer Electronics setup

Install required software; synch any existing data on the device and load it on PC; provide training on location of stored data on the PC and how to synch the device with the PC in the future

PRICE: $49.95

TotalTech Subscriptions

Ask a Tech

Annual subscription   PRICE: $55.99

Monthly subscription  PRICE: $5.00

  • Initial tune-up and PC registration
  • Questions/answers only
  • 20% off all resulting TotalTech services
  • Minimum six-month subscription

 

Personal Plan

Annual subscription   PRICE: $169.99

Monthly subscription  PRICE: $15.00

  • Support one PC
  • Provides customer access to all TotalTech services
  • Initial tune-up and PC registration
  • $30 setup
  • Minimum six-month subscription

 

Family Plan

Annual subscription   PRICE: $299.99

Monthly subscription  PRICE: $30.00

  • Support three PC
  • Provides customer access to all TotalTech services
  • Initial tune-up and PC registration
  • $50 setup
  • Minimum six-month subscription